Privacy Policy

This Privacy Policy describes how www.firmsb.com (“Site”) collects, uses, and discloses your personal information when you visit the Site or provide us with your name, email address or other information. We encourage you to review these terms and contact us if you have any questions. By using our website, contacting us using our online forms, or submitting any other personally identifiable information to us, you expressly agree to our privacy policy and terms of use. If you do not agree with our privacy practices and how your personal information is collected and used please DO NOT use this site. You may instead reach us via telephone at 310.818.3814.

What Personal Information We Collect:

When you contact us by filling out our “contact us” web form, we collect personal information, such as but not limited to, your name and email address. When you use the Site, we also collect other personal information about your device and how you interact with the Site.

By visiting the Site, we also collect usage personal information, such information includes but is not limited to your web browser, IP address, time zone, geolocation, cookie information, what sites you view, search terms, browsing and click-stream activities, types of device used, types of operating system used, the type of internet browser used, the screen resolution used, the language setting, the internet service provider, referring / entering / and exiting website, date and time of usage, session heatmaps and scrolls, and your interactions with the Site. This information is collected automatically when you access our Site through the use of cookies and similar technologies.

Use and Sharing of Personal Information:

The personal information we collect from you is used as follows: to contact you in connection with the services your requested, to contact you in the future about new services being offered, to ensure the Site loads accurately, to conduct analytics on the Site and your use of our Site, to optimize our Site and services, to provide advertising, marketing and remarketing related to our services – specifically interest-based ads which may be of interest to you/

Your personal information may be disclosed to comply with applicable laws and regulations, such as responding to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We will also use your personal information to send you direct marketing and promotional messages, including but not limited to, monthly newsletters. If you do not wish to receive these communications, please contact us at [email protected] and we will remove you from our mailing list.

We share the personal information we collect with third parties and service providers to assist us in marketing, re-marketing, interest-based marketing and advertising. Our site uses Google Analytics to assist us in comprehending how you use the Site. You may read more about how Google uses your Personal Information here by visiting https://policies.google.com/privacy?hl=en.You may opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

We share the personal information with other advertising partners. This information is designed to provide us with targeted advertising and remarketing. You can review more about the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

Under the General Data Protection Regulation (“GDPR”), your personal information is used as follows:

  • By your consent;

  • Under a contract between you and the Site;

  • To comply with legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

How is Your Personal Information Retained

We will retain your Personal Information for our records unless and until you ask us to erase this information or as long as necessary to provide the services or advertising as set out under this privacy policy.

California Consumer Privacy Act of 2018 (“CCPA”)

If you are a California resident, you have the following rights:

  • Access your personal information we have about you

  • Receive a copy of your personal information

  • Correct, update or erase your personal information

  • Not to be discriminated against by using any of the above rights

To exercise any of these rights, please contact us at [email protected]

SMS Privacy Policy

Effective Date: 3/1/2025

FIRMSB  (“we,” “us,” or “our”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you opt in to receive text messages from us.  

1. Information We Collect

When you opt in to receive SMS communications from us, we may collect the following information:  

– Your mobile phone number  

– Your name (if provided)  

– Message preferences  

– Communication history  

2. How We Use Your Information

We use the information collected to:  

– Send you transactional messages related to our services, including case status, requesting documents, appointment scheduling, appointment reminders, case instructions,  and other case related notifications  

– Respond to your inquiries and provide customer support  

– Improve our SMS communication and services  

3. SMS Consent & Opting Out

– By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from FIRMSB.  

– Message frequency varies. Message and data rates may apply.  

– SMS consent is not shared with third parties or affiliates for marketing purposes.  

– You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you opt in again.  

– For assistance, reply HELP to any message.  

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over mobile networks is 100% secure, and we cannot guarantee absolute security.  

5. Third-Party Disclosure

We do not sell, rent, or share your phone number with third parties or affiliates for marketing purposes.

– We may share your number with service providers that assist in delivering SMS messages, but only to the extent necessary to provide the service.  

6. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.  

7. Changes to This Policy  

We may update this SMS Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.  

8. Contact Us


If you have any questions about this Privacy Policy or your rights, you can contact us at:  

FIRMSB 

11400 W Olympic Blvd, Ste 200, Los Angeles, CA 90064

[email protected]

310-341-4554

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